July 2007  
   
Welcome to the second issue of Repeat Prescription – 
a regular e-newsletter that brings you insights and commentary on the
relationships between the pharma industry and its suppliers. And a few other
snippets as well that I hope you will find useful. 
 
In today’s issue:
 

How to Take a Holiday

I’ve discovered late in life that if I don’t take a proper break, my family, my
business and my health suffers. Here are some ways I've found that enable
me to take a vacation with a clear conscience..

  1. Plan ahead. Try to take the time when workload is moderate, or low
    (i.e. before congress preparation starts)
  2. Plan the holiday properly. I get a daily planner and sketch in at least
    one activity in the morning, afternoon or evening. I always leave
    at least one third of the day blank, so that I have time to do all
    the other things I tend to forget on holiday, such as washing,
    food shopping etc. Leave plenty of space for reorganising,
    but use the planner to visualise the days, and it will help you
    decide what you need to pack.
  3. Delegate as much as you can, early enough and in enough detail to
    make it painless for your colleagues to pick up. An organised file with
    all the information they need, with key deadlines on the cover is a
    great help in getting them to say yes.
  4. Ensure your agencies have a clear understanding of what they should
    or shouldn’t be doing while you are away – and give them alternative
    (well briefed) contacts for queries. It’s a good idea to get projects
    underway before your holiday so that your vendors can keep working
    while you are away.
  5. Communicate your absence. Auto-messages for emails and voicemail
    help considerably. Ask someone to check them regularly if you
    can’t dial in.
  6. Limit email severely. Set up rules in Outlook to organise the routine stuff,
    or get a colleague to review and delete. Answer emergencies only. 
    That goes for voicemail too.
  7. Take some work with you – enough for a maximum of 2 hours per day
    for 4 days per week. I invariably over-estimate the amount I can
    deal with, so this rule keeps my overall load manageable.
  8. Don’t feel guilty – you deserve a break, too! Visualise yourself satisfied
    with both work and relaxation accomplishments, and your stress levels
    and those of your family will fall rapidly.
 
Hence! home, you idle creatures, get you home: Is this a holiday?
William Shakespeare 1564-1616 (Julius Caesar, Act 1)


 
 
Earlier this year I attended the 3rd Annual World Healthcare Congress in
Barcelona. Many of the world’s healthcare leaders were there, including the Nobel
Prize Winner who co-founded Médecins Sans Frontières, Bernard Kouchner;
the CEO of Kaiser Permanente, George Halvorson, many European Ministers of 
Health, as well as the heads of major healthcare organisations throughout Europe.

Many of the presentations focused on how to deliver quality healthcare in the
environment of an aging, more demanding population. Patients want quality
of care in whatever location they chose, whether that is while they “winter”
in their Spanish seaside villa or from their own National Health Service general 
practitioner for the other six months of the year.

Viviane Reding, a member of European Commission, said that ICT is the only way
to control healthcare costs - by creating an intelligent environment for healthcare
professionals with information networks that cross regional and national borders. 
For example, Denmark has instituted electronic prescriptions, and the savings
amount to 1 billion euros per year.  

Reding advocates an electronic patient record (EHR) that allows “health
service roaming” much as our mobile phone systems do today. She wants
virtual testing of drug adverse effects, using the new virtual technology of
human functioning – and she believes that the mobile phone will become
(if it’s not already) the most cherished piece of technology that a person
can own.
 
China alone has 60 million new mobile phone customers per year, and in
the EU now the average number of mobiles per person is 103% -
i.e. more than one phone per person. (In Luxembourg it’s 175%!).

Vested interests of current stakeholders are the main barriers to an integrated
Pan-European network of healthcare. There must be a guarantee of personal
integrity of data – and others at this conference were advocating that only 
patients themselves should control those data. Personal data security is a
primary EU value and there is already serious concern about the uses RFID is
being put to. However, Reding believes that there must be a balance 
between development and security. Mass hysteria about a possible
“Brave New World” should not be allowed to hinder progress. 

What could the pharma industry do to help maintain individual patient privacy
while also ensuring access to data? Perhaps investment in an independent
global authority for the protection of patient rights? The European Charter
of Patients Rights was a good first step – but what we need is some
mechanism whereby a patient can give informed consent for anonymised data
use, and be confident that any aspect of his or her healthcare that 
they want to remain private does so.
 
I’d be interested in hearing your views on this – and on the effect centralised
electronic patient records might make on your work in healthcare.
 
 
I find that a great part of the information I have was acquired by looking up 
something and finding something else on the way. 
Franklin P Adams (US journalist 1881-1960)
 
 
 
 
Archaic  (ar-KAY-ic) meaning relating to, or having the characteristics of an
earlier or primitive time.
 
For example, in this quote from Dee Hock on creativity:
 
The problem is never how to get new, innovative thoughts 
into your mind, but how to get old ones out. 
Every mind is a building filled with archaic furniture. 
Clean out a corner of your mind and creativity will instantly fill it.
 
 
 
If your department is a reasonable size and contains its fair share of women,
chances are that somebody is pregnant. At Rx we too are looking forward to a
new member of staff without having to go through the recruitment process,
although it may be some time before West Junior is technically of much use…
 
 
There’s no reason you should know that we are located on an 
arable farm – well now you do. The spring lambs have gone to 
be – well let’s not talk about that – and the sheep presumably are
back on the hills for summer. The lambing fields that we drive 
through to the office have been replanted with sweetcorn,
which is growing at a vast rate of knots probably due to
the warm and wet weather we’re getting. It’s not quite
‘as high as an elephant’s eye’ but the pheasants are enjoying
running around in it.
 
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